Privacy Policy Overview
Your information, security, and privacy protection matters to us
What Information We Collect
We gather data to improve your site experience, such as technical device information, browsing data, and details you provide via contact forms.
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→Contact details for communication
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→Device or browser type
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→Preference or interaction data
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→Travel or location-related interests
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→Feedback or guide reviews
This information helps us personalize your journey and offer relevant travel recommendations.
How Your Data Is Used
We use your information to deliver route suggestions, respond to requests, and keep our guides up-to-date and effective for Malaysian cities.
We may also analyze site activity for internal improvements, but only with measures that protect your privacy.
Your Data Rights
You may view, update, or request removal of your data at any time. Please contact us with your privacy questions or requests.
Access Right
You can ask to see your stored data.
Rectification Right
Request correction of inaccurate info.
Erasure Right
Ask us to remove your details.
Portability Right
Transfer your info to another provider.
How We Share Data
We do not sell your information. Data is shared only with trusted partners necessary for service provision.
All partners and vendors must follow privacy standards in line with Malaysian regulations and our policy.
Information Security Measures
We safeguard your details using secure networks and routinely review procedures to ensure your information is protected.
Only authorized personnel may access your details, and strict confidentiality rules are enforced.
Contacting the Privacy Team
Address: Level 16, Menara UMCity, Iskandar Puteri, Johor 79250 Malaysia
Phone: +6018-817 9650
Email: content@astroarcadel.com